Shipping policy
SHIPPING POLICY
Thank you for supporting our mission to unite The Free and The Brave. Each item is made-to-order to ensure quality and purpose in every piece.
PROCESSING TIME
All products are custom printed upon order. Please allow 2-5 business days for production before your order ships. During high-volume seasons (holidays, promotions, new drops), production may take slightly longer.
SHIPPING TIME
Once fulfilled, orders typically arrive within:
- U.S. Orders: 3-7 business days after shipment
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International Orders: 7-21 business days after shipment
Shipping times may vary depending on carrier delays, weather, or peak seasons.
TRACKING INFORMATION
Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.
MULTIPLE ITEMS
Some orders may ship separately depending on product type and fulfillment location. You may receive multiple tracking numbers.
INCORRECT ADDRESS
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or undeliverable addresses provided by the customer.
LOST OR DAMAGED PACKAGES
If your order arrives damaged or does not arrive within 10 business days of expected delivery, please contact us at freeandbrave89@gmail.com with you order number and photos (if applicable). We will work quickly to resolve the issue.
RETURNS & EXCHANGES
Because each item is made to order, we do not accept returns or exchanges due to sizing errors or buyer's remorse. Please review sizing charts carefully before purchasing.
If there is a printing defect or manufacturing error, we will gladly replace the item.